Frequently Asked Questions
Everything you need to know about the ultimate climate control for your bed.
How does the BedJet system work?
The BedJet uses advanced convection technology to circulate a quiet stream of air directly into your bedding, providing instant cooling or warming to keep you at your ideal sleep temperature.
Do I need a special mattress to use BedJet?
No, BedJet is designed to work with any size mattress and any existing bedding. For the best cooling experience, we recommend using our Cloud Sheet, but it is not required.
What is your return policy?
We offer a 60-day 'Sleep Better' guarantee. If you are not completely satisfied with your sleep experience, you can return the product for a full refund within 60 days of purchase.
Is the BedJet loud while running?
BedJet is engineered for silence. At typical sleep settings, the acoustic profile is quieter than a desktop fan or a standard HVAC system, ensuring your rest is undisturbed.
Does BedJet offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What kind of warranty comes with my purchase?
Every new BedJet unit comes with a comprehensive 2-year limited warranty that covers any defects in materials or workmanship under normal use.